Privacy Policy
Welcome to Aura Wellness Company ("Company," "we," "us," or "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy applies to all information collected through our website, mobile application, and any related services, sales, marketing, or events (collectively, the "Services").
Information We Collect
We collect personal information that you voluntarily provide to us when you register for the Services, express an interest in obtaining information about us or our products (such as Aura-C and other food supplements), participate in activities on the Services (such as joining our unilevel marketing plan), or otherwise when you contact us.
- Personal Data: Name, shipping address, billing address, email address, telephone number, and government-issued ID numbers (for tax compliance and commission disbursements).
- Financial Data: Payment details (credit card, bank account, or e-wallet info) necessary to process your product orders and pay your monthly cash rewards.
- Account Credentials: Passwords and security hints used for authentication and account access.
- Network and Performance Data: Downline structures, sales volumes, unilevel tree data, and recruitment history related to your independent distributor status.
How We Use Your Information
We use personal information collected via our Services for a variety of business purposes, including:
- To facilitate account creation and the logon process.
- To process and deliver your orders of Aura-C and other food supplements.
- To calculate and distribute your unilevel commissions and monthly cash rewards.
- To manage your distributor account and provide customer support.
- To comply with legal, regulatory, and tax obligations.
Sharing Your Information
We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.
- Upline Distributors: To manage the unilevel compensation plan, limited sales volume data and contact details may be visible to your immediate upline sponsors.
- Third-Party Service Providers: We share data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf (e.g., payment processing, product shipping, and data analysis).
Data Security
We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure.
Your Privacy Rights
Depending on your geographic location, you may have rights under local data protection laws. These may include the right to request access to and obtain a copy of your personal information, request rectification or erasure, or restrict processing. To exercise these rights, please contact us at our official customer support channels.